Support request

For any standard support inquiry, please fill in this form:

Name
Position
Company *
Phone *
E-Mail *
Version
Build
Problem
Description
Support Request

Technical Support

2 Our technicians are at your disposal any working day, from Italy or Germany, by phone or e-mail.

Support Team address
When you need to contact Progea support team, you can contact us at:

• email: (response within 24 hours)

• Tel. +39-059-454224 every working day from 9:00 to 12:00 and from 14:00 to 17:00 (European Time)

• Fax +39 059- 451061


When Contacting Progea Technical Support
In order to serve you properly, please have the following information available when you contact our support team.

  • Name, Company, Contact information.
  • Product serial number to verify support eligibility.
  • Product name, version and sub-version.
  • Operating system for both design-time and runtime.
  • A detailed description of the problem. You should be able to help us reproduce the problem if necessary.