Don't hesitate to contact us for any support you may need.
PowerHMI is not only very simple to use but also rugged and highly reliable due to the experience and expertise gained by Progea ever since it started operatring in 1990. This criteria is the main reason why our customers are happy and hardly ever need support. However, this does not mean you cannot get full support, on the contrary and here you will find a lot of suggestions, help, FAQ, examples...

Support for PowerHMI is regulated by simple and easy procedures: Send us your inquiry by email (normal procedure) Call us by phone (urgent procedure)

To save time all round, please do the following before contacting us:

• Search in FAQ, Knowledgebase and Examples beforehand
• Keep your product licensing data on hand or at easy reach
• Have details ready of how we can reach you (your name, address, email..)
• Take down a detailed description of your problem

PowerHMI favours using the Internet to assist its customers.
The web support you get from this site provides the answers to many the most common user questions.
Free Email support is supplied at a low priority level. If you are experiencing problems in running our products, please send us your request by filling the form below, and you will receive a feedback according your account.
If you need top level  support, you can subscribe to one of our Mainteinance Programs shown below:

Support Services	Free	Pay per Incident	DEV Subscription	Year Subscriptions
Web Site Services			•	•
Product Upgrades			•	•
Support by E-mail		•	•	•
Support by phone		•		•

When you subscribe to any one of our  Mainteinance Programs, our Rapid Response is designed to assist customers who require immediate answers to urgent questions. You will be able to talk directly to a dedicated support representative according to the Support mode you have subscribed to and costs:

Technical Support Limitations
Technical support is limited to the use of certain products. Questions relating to external functions such as operating systems, development environments, third-part products or various Windows technologies are not included. MMIOPC offers consulting services to handle these types of requests. Limitations include (but are not restricted to):

• Problems with your hardware system.
• Please consult vendor documentation for such matters.
• 3rd-party technologies being used.
• Issues relating to the operating system.

Thank you for your cooperation.